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Mission, Vision & Values

Mission Statement

To provide exceptional healthcare that meets the needs of our patients and the communities we serve.



Vision Statement

To be the center of northern Michigan’s patient focused alliance dedicated to healthcare excellence.

Otsego Memorial Hospital (OMH) was founded in 1951 and has grown steadily through the years, keeping pace with the growth of its dynamic home community of Gaylord, Michigan. OMH is a progressive, independent, fully accredited primary and secondary care facility.

Operated by OMH are McReynolds Hall, MedCare Walk-In Clinic, the OMH Medical Group, OMH Specialty Center, OMH Medical Group—Lewiston, OMH N'Orthopedics, and the Oncology and Infusion Center.

With the support of more than 460 employees, Otsego Memorial Hospital confidently provides the healthcare needs of the nine communities in our primary service area, including Atlanta, Elmira, Frederic, Gaylord, Johannesburg, Lewiston, Waters, Wolverine, and Vanderbilt.

Governed by the Otsego Memorial Hospital Association’s 10-member Board of Directors, the Association is a private and not-for-profit corporation, operating independently in a competitive healthcare environment for nearly 60 years.

Valued partnerships that help us meet our mission include:
Munson Healthcare, with whom we have an affiliation agreement.
Munson Home Health which has its Gaylord offices in our Professional Medical Building, and of which OMH is a minority shareholder



Our Values

Respect
Appreciating diversity and treating all with compassion, dignity, and courtesy.

Integrity
Unwavering commitment to honesty and trust.

Excellence
Teamwork and communication dedicated to understanding and exceeding expectations of quality, safety, and customer service.

Accountability
Accepting responsibility for our actions.