Mission, Vision & Values

Mission Statement

To provide exceptional healthcare that meets the needs of our patients and the communities we serve.

Vision Statement

Otsego Memorial Hospital will be preferred and trusted as the center for patient-focused care that is comprehensive, coordinated and accessible.  Through committed teamwork, we will build a secure future of improving health for the communities of northern Michigan.

Otsego Memorial Hospital (OMH) was founded in 1951 and has grown steadily through the years, keeping pace with the growth of its dynamic home community of Gaylord, Michigan. OMH is a progressive, independent, fully accredited primary and secondary care facility.

Operated by OMH are McReynolds Hall, MedCare Walk-In Clinic, the OMH Medical Group, OMH Medical Group—Boyne Valley, OMH Medical Group—Indian River, OMH Medical Group—Lewiston, OMH N'Orthopedics, and the Oncology and Infusion Center.

With the support of more than 700 employees, Otsego Memorial Hospital confidently provides the healthcare needs of the ten communities in our primary service area, including Atlanta, Elmira, Frederic, Gaylord, Indian River,  Johannesburg, Lewiston, Waters, Wolverine, and Vanderbilt.

Governed by the Otsego Memorial Hospital Association’s 10-member Board of Directors, the Association is a private and not-for-profit corporation, operating independently in a competitive healthcare environment for more than 60 years.

Valued partnerships that help us meet our mission include:
Munson Healthcare, with whom we have an affiliation agreement.
Munson Home Health which has its Gaylord offices in our Professional Medical Building, and of which OMH is a minority shareholder

Our Values

Appreciating diversity and treating all with compassion, dignity, and courtesy.

Unwavering commitment to honesty and trust.

Teamwork and communication dedicated to understanding and exceeding expectations of quality, safety, and customer service.

Accepting responsibility for our actions.

Recognizing opportunities and creating solutions that bring value to our patients, staff and the communities we serve